FAQ,s
1. How can I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the payment instructions to complete your purchase.
2. What payment methods do you accept?
We accept major credit cards, debit cards, and other secure payment methods available at checkout.
3. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery times vary by location and generally range from 5–20 business days.
4. Can I track my order?
Yes. Once your order has been shipped, you will receive a tracking number via email, if tracking is available for your shipment.
5. Do you ship internationally?
Yes, Matchday Sports ships to many countries worldwide. Shipping availability and delivery times may vary depending on your location.
6. What should I do if I receive a damaged or incorrect item?
Please contact us as soon as possible with your order number and photos of the issue. We will review the situation and work to resolve it promptly.
7. Can I cancel or change my order?
Orders can only be modified or canceled before they have been processed for shipment. Please contact us immediately if you need assistance.
8. What if my order is delayed?
While we strive to deliver orders on time, delays may occur due to shipping carriers, customs processing, or high-demand periods. If your order is significantly delayed, please contact us.
9. How can I contact customer support?
You can reach our customer support team by email:
Email: frankiex585@gmail.com
10. Are my payment details secure?
Yes. We use secure payment processing systems to help protect your personal and payment information during checkout.
11. Do you offer refunds or returns?
Please review our Return & Refund Policy for detailed information regarding eligible returns, exchanges, and refunds.
12. How do I know which size to order?
Product sizing information is provided on product pages whenever available. If you need additional assistance, please contact us before placing your order.
If you have any additional questions, feel free to contact us at frankiex585@gmail.com. We are always happy to help.
Thank you for shopping with Matchday Sports!